Privacy Policy

Demeter·C AI Systems is a company registered in England and Wales.

Company number 15383110, based in London, United Kingdom.

We are the data controller for the personal data described in this policy.

You can reach us any time at info@demeter-consultants.com.

When you submit our booking form we collect your name, email address, and where you provide them, your company, phone number, preferred contact time and your message.

If you follow a link to our main site and chat with Blake, our website assistant, that conversation is covered by the privacy policy on demeter-consultants.com.

We also collect basic technical and usage data such as your IP address, browser type, referring source and the pages you view.

We do not knowingly collect data from children.

To respond to your enquiry, arrange the call you requested and answer your questions.

To provide, secure and improve this website and our assistant.

To measure how well our advertising performs, so we spend our budget sensibly.

Our lawful bases are your consent, our legitimate interest in responding to enquiries and running our business, and where relevant, taking steps to enter a contract with you.

We advertise on Google Ads. When advertising is active we use the Google tag to record when an enquiry is submitted, which tells us which adverts are working.

This may set cookies or similar identifiers in your browser.

We ask for your consent before any advertising cookies are set. Until you accept, they stay switched off and the page works exactly the same if you decline.

Google acts as an independent controller for its own advertising purposes. You can review your choices at policies.google.com/technologies/ads and adjust them at adssettings.google.com.

You can also block or delete cookies in your browser settings at any time.

We do not sell your personal data, ever.

We share it only with service providers who help us operate, including our website hosting, email delivery and the AI provider powering our assistant.

These providers act on our instructions under contract.

Some may process data outside the UK, in which case we rely on appropriate safeguards such as UK approved transfer terms.

We may also disclose data where the law requires it.

We keep enquiry details for as long as needed to deal with your request and for our legitimate business records.

Where we have no ongoing reason to hold your data, we delete it.

You can ask us to delete it sooner at any point.

Under UK data protection law you can request access to your data, ask us to correct or delete it, object to or restrict how we use it, ask for a portable copy, and withdraw consent at any time.

To exercise any of these, email info@demeter-consultants.com and we will respond within one month.

If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.

We use appropriate technical and organisational measures to protect your data, including encrypted connections and restricted access.

No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time.

Any changes will appear on this page with a revised date above.